Terms & Conditions

1. Introduction

Welcome to DeepXplore! These Terms and Conditions ("Terms") govern your use of the DeepXplore services ("Services") provided by DeepXplore. ("we", "us", "our"). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Services.

2. Description of Services

DeepXplore provides cloud-based performance monitoring, load testing, and analytics tools designed to help businesses optimize their applications and infrastructure. Our Services are offered through multiple subscription tiers, including a Free Tier, Basic Tier, Pro Tier, and Enterprise plans.

3. Account Registration

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration, maintain the security of your account, and accept responsibility for all activities that occur under your account.

4. Subscription Plans and Payment

Free Tier

The Free Tier offers limited access to our Services at no charge.

Paid Tiers

Access to the Basic, Pro, and Enterprise plans requires payment of subscription fees. Subscription payments are processed via Paddle, our third-party payment provider.

By purchasing a subscription, you agree to pay all applicable fees according to the selected plan and authorize Paddle to charge your payment method on a recurring basis (monthly or annually, depending on the plan).

All subscription fees are non-refundable, except as required by law.

// TODO: LEGAL REVIEW: Confirm refund policy language is acceptable.

5. Taxes

Prices listed may not include applicable taxes, duties, or fees. Where required, taxes will be added at checkout based on your billing address.

6. Service Availability

We aim to provide continuous access to our Services, but we do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. DeepXplore is not liable for any interruptions or loss of service.

// TODO: LEGAL REVIEW: Confirm acceptable disclaimer language for outages.

7. Intellectual Property

All content, trademarks, service marks, logos, and software provided as part of our Services are owned by or licensed to DeepXplore. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

8. Acceptable Use

You agree not to misuse our Services. Prohibited activities include but are not limited to:

• Attempting unauthorized access to systems or data
• Interfering with the integrity or performance of our Services
• Using our Services for illegal or fraudulent purposes

9. Limitation of Liability

To the maximum extent permitted by law, DeepXplore shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services.

Our total liability for any claims related to the Services is limited to the amount you paid us in the 12 months preceding the claim.

// TODO: LEGAL REVIEW: Confirm acceptable limitation of liability wording.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website or notifying you through other means. Your continued use of the Services after changes become effective constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed under the laws of the State of [Insert State], United States, without regard to its conflict of laws principles.

// TODO: LEGAL REVIEW: Insert appropriate state jurisdiction (e.g., Delaware, California, etc.).

12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]